Commonwealth Bank

Commonwealth Bank is Australia’s leading financial services provider. They provide services for retail, premium, business and institutional banking as well as advice on funds management.

They offer a wide range of products and services including insurance products, investment advice and share-broking offers. Commonwealth Bank was founded in 1911 and first started operating in 1912 since then they have continued to grow, and they now serve over 15.9 million customers.

Customer advocate

They believe in providing you with the best customer service. The customer advocate was introduced to represent their clients in four areas these include advocacy, prevention, insights and remediation.

The customer advocate will make sure that you are taken care of and treated fairly. If you have any problems the customer advocate will help you sort them out and come to a reasonable conclusion.  If you have complaints about how you were treated or bad service delivery the customer advocate will sort these matters out for you 

Financial assistance

Sometimes juggling your finances can be tricky and you may be struggling, their financial assistance program helps you to get back on top of your financial obligations and teaches clients to manage their money better and budget correctly. They can also offer you quick loans and other financial services. 

If you are having difficulty with your finances, you should give them a call at 13 3095 so that they can help you find a solution that suits your budget. Their website has information on tackling debt including how to create and stick to a budget. Tips to help you save money and control you’re spending as well as tips to help you pay off your debt quickly and easily.

They offer banking services, home loans and personal loans, financial products aimed at businesses as well as investment products.

Their range of products includes bank accounts, credit cards, personal loans, home loans, insurance products, superannuation, financial planning, travel products and business products.

Credit cards

CommBank Low-rate credit cards offer an interest rate of 9.90 %pa and a monthly fee of $2 when you set up a direct debit via AutoPay. If you prefer not to use AutoPay then you will be charged a monthly fee of $5.

The maximum credit limit is set at $3000 and you will receive up to 55 days interest-free on all purchases.

Your credit card allows you to pay for purchases at more than 43 million locations around the world while the Tap and Go feature allows you to pay for purchases under $100. Get transaction notifications every time your card is used so that you can easily keep track of your spending.

Security

Your purchases will be protected and they will cover any loss due to unauthorised tractions on your account as long as you do your part by protecting your card, passwords and Pin number and notify them immediately if you suspect suspicious activity on your credit card.

When your circumstances change

If your financial circumstances change due to a divorce or separation, or if you have lost your job or you need advice on making money decisions because your partner has passed away then contact them and they will be able to assist you. There are also helpful financial tips and articles available on their website