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Author Citibank. Screenshot of Citibank website.
[Accessed May 2, 2023]

Citibank – The largest financial service

Citibank was the very first foreign bank to be granted a banking licence and has been a part of Citigroup since 1985 when they first started operating in the financial sector.

Citigroup is one of the world’s largest financial service organisations and remains in this position as a result of its massive presence in nearly 100 countries worldwide.

Sound financial services

Citi Australia works endlessly to provide Australians with sound financial services whether you’re a consumer, corporation or even part of the government. As a company, they have been recognised for providing a highly innovative range over a span of thirty years. Their credit card products are of a global level and today Citi is responsible for more than a million Aussie customers and over a thousand local corporates. 

Citibank is host to a colossal consumer banking network, and together with the expertise of the local firms, they are in a position to solicit some pioneering financial services which range up to and include deposit accounts, foreign currency deposits, and investments, as well as credit cards, home loans, insurance and charge cards.

Committed to supporting the community

Their commitment is to support the Aussie community. Their support, which comprises grants and fundraising, is geared towards providing a successful path to the progress of disadvantaged youth.

Citi’s mission is to provide financial services that develop and fuel the economy. They hope to achieve this by safeguarding their customer's assets, lending money and being the trusted partner at the end of the day. With over 200 years of experience, they pride themselves on how they tackle the challenges of the financial industry and furthermore how they welcome the opportunities presented to them.

Unique credit card solutions

Did you say credit cards? Citi is the largest credit card provider in the world and the fifth largest in Australia.

That’s a decent statistic and with the know-how in the credit game, Citibank has nurtured and developed a vast array of solutions that cater to anyone that needs a credit card.

A well-developed range of products

Many of the credit cards out there will simply focus on trying to offer the best service at the most reasonable cost, while others are tailored to meet the specific demands of a business or global credit individuals.

In addition to this well-developed range, they are also the largest provider of credit cards for institutions such as the Bank of Queensland, Coles, Suncorp, Virgin Money and several building societies.

Breaking down the card types

You’ll find an array of credit card types at Citibank that each comes with its own benefits and features.

Examples such as the Citi Rewards Platinum Credit Card offer 0 % per annum on balance transfers and even better, you’re able to spend the points you earn anyway you, please.

Other cards on offer include the Signature Credit Card, where you can apply and immediately be rewarded with 120,000 bonus points upon spending $3,000 within 90 days from the date of approval. The Citi Rewards Classic Credit Card has such a stellar rewards program that allows you to earn gift cards, get cash back and even merchandise.

That’s not all, you are even eligible to earn 5 % cash back on all retail purchases when you spend up to $1,000 within 90 days from the date of credit card approval.

Citibank – Credit card

  • Loan Type Credit cards
  • Interest Rate 12.99%

Benefits of Citibank

  • Reward points on everyday spending
  • Get a 55-day interest free period
  • Get flybys bonus points

Citi Bank – Credit cards with no annual fees

Citi Simplicity Credit Cards come with the glorious no annual fee and no late fee policy which obviously is a highly attractive option.

Just one of the last cards is the Citi Prestige Credit Card where you can earn as much as 150,000 bonus points on your credit card after spending $3,000 within 90 days of receiving your credit card. Do you travel a lot? Then enjoy unlimited lounge access with this card as well as splashing out for a free night per year at a prestigious hotel.

Tick off your bucket list items by getting started with your Citi Credit card

It’s time to apply and you have all the information you need, now all you need is the paperwork! What you’ll need handy for the application of your credit card are the details of your employment. Generally, a contract will suffice. If you are self-employed, however, you’ll need to furnish the lender with your accountant’s details. Your gross income and monthly expenses are crucial, so make sure that you have those. Then for any balance transfers, you’ll have to provide your name, card type, account number and the amount being transferred and where it’s being transferred to.

Online loan applications are pretty simple and around 20 minutes to complete. You can expect a response within 60 seconds on the outcome of your application. Tracking the status of your credit card application can be done at any time.

A balance transfer means transferring your current credit card debt as well as other card debt, to another new Citi credit card. What that can do for you is assist with your financial situation by reducing the interest charged on your existing card balance. Don’t forget to close your old credit card account, because it won’t close itself!

This translates to massive savings in the long run and ultimately it simplifies your life by consolidating everything into one card! It’s easier on your wallet too.

Customer Reviews & Testimonials

I have tried various credit card services and providers but Citibank is by far my first choice. Really professional and efficient call staff and really good rates and minimal fees.

Lucas C
— Newcastle —

Fantastic interest rates and outstanding service. Well done Citibank!

Jack P
— Cairns —

I wish I had found Citibank sooner I would have saved myself so much hassle and money.

Katherine A
— Townsville —

I ABSOLUTELY adore how easy the entire process was when applying for a credit card and so surprised by how affordable the interest rates and fees were. I have had such a positive experience and I...

Mia R
— Tweed Heads —

Citibank Contact

Contact Number


  • not available


Physical Address

Postal Address

  • GPO Box 40, Sydney, New South Wales, 2001, Australia

Opening Hours

  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed