Rating based on 23 reviews


  • Home loans up to $150,000
  • Low-interest starting from 2.73%
  • Repayment up to 25 years

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Author CUA. Screenshot of CUA website.
[Accessed May 3, 2023]

CUA - Award-winning loans

They were formed by members for members, they offer responsible financial and health insurance solutions providing for more or less 500 000 Australians which makes them the country’s major credit union.

They give their member attention and they take care of their members through the changes and trials in their lives with home loans, personal loans and banking solutions. They are Credit Union Australia and they’re proud to proclaim that they are an award-winning mutual.

Their Story

They saw an opportunity to offer Australians a fairer deal back in 1946 when their journey began. At this time they provided responsible and affordable lending and challenged the banking’s status quo.

They went through a series of mergers credit unions and community groups who were on the same page as they were. They formed a powerful force that made CUA what it is today.

Through the growth and success they have been able to reinvest in their establishment, it deepened their relationship with their members, building stronger communities and campaigning great causes. There have been a lot of changes over the years and they have so much more to offer these days than just lending. 

A range of products and services to choose from

They deliver Life Rich Banking to all of their Australian members, they believe that it’s the small thing in life that makes it rich such as a weekend getaway or perhaps a fishing trip or a night in with a good book because it’s raining.

But generally, these are the first go-to. Now it is just to afford the bigger things life has to offer.

It doesn’t matter what stage you are in your life, CUA is here to assist its members to enjoy a little financial breathing space by offering a range of products and services like personal loans, home loans and investment and savings products.

Your first home journey to purchasing a first home

Connect with a specialist and get a decorative pointer. They think that being able to achieve one of life’s richest moments is receiving the key to your first home.

They can assist you by taking you through all the property finance steps and helping you to get through your new front door because it can be quite exciting but daunting at the same time.

CUA – Home loan

  • Loan Type Home loans
  • Interest Rate 2.735.56% p/a
  • Loan Amount up to $150,000
  • Repayment 2 years to 25 years

Benefits of CUA

  • Affordable home loans
  • Insurance
  • Low-interest rates

CUA - Get the home you always dreamed off

Get an idea of what the amount is that you qualify for before you start hitting the open home market and completing an online loan application.

However, it will depend on the amount of down payment you have saved, your income combined if you should be purchasing a home with your partner as well as expenses such as your living and outgoing expenses and any loan repayments you may have.

Be realistic on how much you can afford on your repayments, and remember to always add a little extra so that you have a bit of breathing space and have some cash left over to cover your daily expenses and to be able to live comfortably. Also, take your future into consideration and what impact it may have on your future.

Buying your next home

Ok so now that you’ve weighed up your pros and cons and decided you’re ready for the big move. Should it be for a growing family, more bedrooms, relocating, or perhaps you just have the need to downsize and would prefer to have everything a bit simpler? They are here to assist you in purchasing your next home. Even if you have purchased property previously, you might want to get a refresh on your options and access your needs. You could start by calculating what sort of amount you would need to borrow another important aspect is to make sure you are able to afford the repayments.

Some pointers on how much you would possibly need

Make sure that you consider any upfront costs you may incur because buying or even selling property can be very costly.

You will need to allow for the following upfront costs, Stamp duty as well as government charges, legal and conveyance fees, real estate agent fees for your existing property, removal expenses, lenders’ Mortgage Insurance (LMI), Loan establishment fee, costs to get your existing property looking its best for the market and building and pest inspection.

Refinancing your home loan

The mere thought of refinancing your home can be quite unnerving but don't fear because they will walk you through the process in order for you to know what you need to expect and to know precisely what to look for.

The terms on a home loan are typically 25 or 30 years, during this time there are things that change during this time, grow, the economy changes and children move so for these reasons it would be natural that circumstances have changed and you feel that you have outgrown your home loan.

Below are some key reasons people refinance

Some would need money to renovate, some want to buy and invest in property, others would prefer to lock in a better interest rate or more features, and then there is the possibility that you want to consolidate debts as in car loans and/or credit cards, perhaps there has been a change in a relationship or you want to use the equity of your home for other investments.

Connect with one of their specialists today!

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CUA is a trusted & reliable provider of home loans

In our review, CUA adheres to the compliance criteria in accordance with the National Consumer Credit Protection Act 2009, where the granting the loan will not cause financial distress to the consumer.

✅ CUA is a registered credit provider in Australia: ACL 238317

Customer Reviews & Testimonials

Very convenient online application and helpful call staff to attend to any issues or questions we had. We were able to track our application the entire time.

Wilma S
— Newcastle —

Thanks to CUA we were able to finance our dream home.

Tania W
— Cairns —

Good service at a nominal fee.

Marisha B
— Townsville —

The staff we dealt with seemed really dedicated to giving us the best value for money - it was a wonderful bonus to the great interest rate we got on the home loan.

Richard B
— Sydney —

CUA Contact

Contact Number


  • not available


Physical Address

Postal Address

  • GPO Box 100 , Brisbane QLD , 4001, Australia

Opening Hours

  • Monday 09:00 – 16:30
  • Tuesday 09:00 – 16:30
  • Wednesday 09:00 – 16:30
  • Thursday 09:00 – 16:30
  • Friday 08:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed